Reviews Policy

One rule above all

Every published review is tied to a completed, verifiable order. No exceptions, no "partner testimonials", no stock quotes.

How reviews are collected

After a service, each order gets exactly one invitation with a one-time link. Reviews are voluntary and never rewarded — no discounts, no gifts, no entries into anything. We never ask for screenshots of other platforms' reviews.

What we publish

Your rating, your words, a public nickname, and the month of service. We never publish order numbers, full dates, contact details, or anything that identifies your travel party.

What we never do

• Delete or edit a negative review (we may reply, publicly)
• Buy reviews or outsource "reputation management"
• Gate low ratings behind waiting for our response
• Aggregate ratings we don't have — with zero reviews we show zero, not an invented average

If a review is false or abusive

Rare, but it happens: a review from someone who never travelled with us, or content that's unlawful. Write to hello@cqbuddy.com with your order reference; a founder checks the order ledger and acts — including publishing a correction note when we got it wrong.

Referral incentives, disclosed

If we ever offer a discount for referring a friend, the review connected to it stays up with that fact attached. Incentives and honesty can coexist — as long as the incentive is visible.